Privacy Policy

The Sandton Central Management District ("SCMD", "we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African law.

Last updated: 4 October 2026

1. Information We Collect

We may collect the following categories of personal information:

• Contact details - name, email address, and phone number, when you contact us or submit a form on our website;
• Newsletter subscription - name and email address, when you subscribe to our newsletter;
• Usage data - information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via analytics tools;
• Device information - browser type, operating system, and IP address, collected automatically when you visit our site.

We do not knowingly collect personal information from children under the age of 18 without verifiable parental consent.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to enquiries, suggestions, and contact form submissions;
• To send you our newsletter and updates about Sandton Central, where you have opted in;
• To improve the content, functionality, and user experience of our website;
• To comply with our legal obligations under applicable South African law;
• To detect, prevent, or address technical issues or security incidents.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers - trusted third parties who assist us in operating our website and conducting our business (e.g. email delivery, analytics), subject to confidentiality obligations;
• Legal compliance - where required by law, regulation, or court order;
• Protection of rights - where disclosure is necessary to protect the rights, property, or safety of SCMD, our staff, or the public.

4. Cookies & Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of certain parts of the website.

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use the site. These services collect anonymised usage data and are subject to their own privacy policies.

5. Security

We take reasonable technical and organisational measures to protect your personal information from loss, theft, unauthorised access, disclosure, copying, use, or modification. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain personal information only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymise it.

7. Your Rights Under POPIA

As a data subject, you have the following rights in relation to your personal information:

• Right of access - to request a record of personal information we hold about you;
• Right to correction - to request that inaccurate or incomplete information be corrected;
• Right to deletion - to request that your personal information be deleted, subject to legal retention requirements;
• Right to object - to object to the processing of your personal information on reasonable grounds;
• Right to withdraw consent - to withdraw consent to marketing communications at any time by unsubscribing.

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time and in accordance with applicable law.

8. Third-Party Websites

Our website may contain links to external sites. This Privacy Policy applies only to sandtoncentral.co.za. We are not responsible for the privacy practices of any third-party websites and encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

10. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact our Information Officer:

You also have the right to lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg.