In case of an emergency - Call ER24 on 084 124
08 December 2023

A medical emergency means someone's life is in danger and they require immediate medical attention.

In case of an emergency, take a deep breath and calm down.

Call ER24 on 084 124.

Tell the call taker that there is an emergency and you require assistance.
Give a brief overview of what type of emergency you are dealing with (i.e. person fell down the stairs, someone not breathing, a motor vehicle collision, etc.)

Provide the call taker with your name and your contact number. Should the line be dropped, the call taker will need a way to call you back.

Provide the call taker with the exact location of the emergency. Provide a closest cross street or landmark where possible.

You can now provide more detail on the patient's current condition or the emergency.

Follow all of the call taker's instructions carefully. You may request telephonic first aid.
Stay on the line until the call taker ends the call.

Please provide the following information:
· WHO is calling?
· WHAT is your contact number?
· WHAT has happened?
· WHERE has it happened?
· HOW many people are involved?
· WAIT for questions – please do not just hang up

The 24-hr emergency centre at Mediclinic Morningside hospital, is constantly manned by doctors and professional nurses trained in life-saving techniques and supported by state of the art technology. Should the correct speciality not be available the patient will be transferred to the nearest appropriate facility. The emergency centre attends to patients according to the international triage system.

Contact number for the emergency centre at Mediclinic Morningside: 011 282 5126